Jo Ann, If Alexe and I had only chosen you as the first agent to sell our home, we would have saved 10’s of thousand of dollars and much heartache. I think that going into the entire story regarding the fiasco with the other “top” agents from the West Side would be silly in this letter. So, please have anyone you would like call me, and I will relate to them our experience with your professionalism, creativity, and most of all your ability to adapt to situations “on the fly” (a rare, unique quality for any business person). Much thanks.