Jo Ann, I wanted to take this opportunity to thank you and let you know how much I appreciate the excellent service I received in connection with the sale of my home in Tarzana. You outlined your marketing program for my property and professionally followed it with exceptional attention to detail. At all times, you maintained the highest standards of personal and professional ethics. Your representation, perseverance and support were utmost in selling my home and finding another, and I will highly recommend you to anyone buying or selling property. With thanks.